Case Study: Scaling ShillMed’s Clinic & Services with the Alterra Health Platform

Graphic with ShillMed logo and clinic info for Dr. Otto Shill, DO in Spokane Valley, WA.

The Growth-Focused Owner

Clinic: ShillMed Weight Loss & Lifestyle Medicine Center

Profile: For business owners who want to scale with less overhead

“We’re always looking for ways to add value for our patients and diversify revenue – but most add-ons were either time-consuming, not patient-centered, or too expensive to get off the ground. We needed something turnkey like Alterra Health that could increase retention, improve outcomes, and boost revenue – all at once.”


The challenge:

ShillMed wanted to expand its services to provide patients with a more comprehensive nutrition education program. However, every option they explored came with significant hurdles – high upfront costs, complicated implementation, or approaches that didn’t align with the clinic’s values.

“We’re always looking for ways to add value for our patients and diversify revenue – but most add-ons were either time-consuming, not patient-centered, or too expensive to get off the ground. We needed something turnkey like Alterra Health that could increase retention, improve outcomes, and boost revenue – all at once.”

“We also wanted an affordable option for clients who couldn’t commit to our full-service weight loss program – a way to give them access to the essential tools and information they needed to meet their goals on their own.”

Happy young lady and man walking outside for movement and exercise on their weight management journeys.

The solution – Alterra Health:

Alterra Health provided ShillMed with a ready-to-use, fully packaged lifestyle care platform. This solution:

Increased patient satisfaction and improved health outcomes

Created a new revenue stream without hiring more staff or building new programs

Offered patients at-home access to trusted resources for independent learning

Freed up provider time to focus on individualized care rather than repeating the basics of nutrition and lifestyle change

By integrating the Alterra Health platform, ShillMed strengthened its reputation as a leader in weight loss and lifestyle medicine – while scaling services with minimal additional overhead.


Want to see how our lifestyle care platform can work for your organization? Schedule an intro call with our team!

To learn more about ShillMed Weight Loss & Lifestyle Medicine Center and Dr. Otto Shill, DO, visit https://www.shillmed.com/

Graphic showing the Alterra Health 360° lifestyle care platform for clinics, medical providers, and wellness clubs.